Draft policy

Shipping policy

This draft shipping policy reflects the launch checkout process for Sri Lankan delivery.

This page is placeholder launch copy and must be reviewed before public legal reliance.

Delivery methods

Standard delivery is LKR 350 and express delivery is LKR 750 at launch. Final delivery timing depends on destination, courier availability, and order confirmation.

Cash on Delivery

COD orders may receive a confirmation call or email before dispatch. Orders with unreachable contact details may be delayed.

Delivery issues

If a parcel is delayed, damaged, or returned by the courier, contact DILSH with the order reference so the team can investigate.