Privacy Policy

At Dilsh Clothing, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or make a purchase from us. By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect the following types of information:

Personal Information: This includes your name, email address, phone number, shipping address, billing address, and payment details (e.g., credit card information) provided when you place an order or create an account.
Non-Personal Information: This includes data such as your browser type, IP address, device type, operating system, and browsing behavior (e.g., pages visited, time spent on the site) collected through cookies and similar technologies.
User-Generated Content: Any comments, reviews, or feedback you submit to us via our website, email, or other channels.

2. How We Use Your Information

We use the information we collect for the following purposes:

Order Processing: To process and fulfill your orders, including sending order confirmations, shipping updates, and invoices.
Customer Service: To respond to your inquiries, provide support, and handle returns or complaints.
Marketing: To send you promotional emails, newsletters, or special offers (you may opt out at any time).
Website Improvement: To analyze website usage and improve our services, content, and user experience.
Security: To protect against fraud, unauthorized transactions, and other illegal activities.

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following cases:

Service Providers: With trusted third-party service providers (e.g., payment processors, shipping companies) who assist us in operating our website, processing payments, or delivering orders. These providers are contractually obligated to protect your information.
Legal Requirements: If required by law, we may disclose your information to comply with legal obligations, court orders, or government regulations.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can manage your cookie preferences through your browser settings, but disabling cookies may affect the functionality of our website.

5. Data Security

We take reasonable measures to protect your personal information, including encryption of sensitive data (e.g., credit card information) during transmission. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the following rights regarding your personal information:

Access: You may request access to the personal information we hold about you.
Correction: You may request that we correct or update any inaccurate or incomplete information.
Deletion: You may request that we delete your personal information, subject to certain legal obligations.
Opt-Out: You may opt out of receiving marketing communications by following the unsubscribe instructions in our emails or contacting us directly.

To exercise any of these rights, please contact us at dilshfashioninfo@gmail.com.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own, including countries where our service providers are located. We ensure that appropriate safeguards are in place to protect your information in accordance with applicable laws.

10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be posted on this page, and the updated policy will take effect immediately upon posting. Your continued use of our website after changes are posted constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: dilshfashioninfo@gmail.com
Call / WhatsApp: +94 72818 3331